If a TAXXI product does not meet your expectations, you can return it within 14 days.
You may return new, unopened items within 14 days of delivery for a full refund. If the return is due to our error (e.g. you received an incorrect or defective item), we will also cover the return shipping costs.
You should expect to receive your refund within two weeks of handing over your package to the return shipping service. However, in many cases you will receive a faster refund. This period includes the transit time to receive your return from the shipping service, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.
If you would like to return an item, please contact us using our contact form below. We will notify you of your refund by email once we have received and processed the returned item.
TAXXI drawbar arm
Trailer drawbar suitable for TAXXI Elite One & Two
Miscellaneous | |
Required tools |
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Hints |
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EAN number(s) |
4250969226195 4250969225853 |
scope of delivery |
The item is delivered without any accessories unless otherwise stated. We reserve the right to make product adjustments, changes to the equipment or other minor deviations (at any time without notice). |
Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 2 - 4 working days; for deliveries abroad, the standard delivery time is between 5 - 8 days after conclusion of the contract (if advance payment has been agreed upon, after the time of your payment instruction). Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will, if possible, send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.
If you collect the goods yourself, we will inform you by email about the availability of the goods and the collection options. In this case, no shipping costs will be charged.
We will ship your goods within 6-10 working days after ordering or receipt of payment, depending on the size, with DHL, UPS or a shipping company. Please note: Bicycles are bulky goods and are shipped via a freight forwarder. We need an email address to notify you of the transport.
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